Accounting and Legal: Collect and enter all receivables into the accounting software; Charge and apply all applicable fees and billings; Maintain accurate and current residential records in the lease files. Manage aged delinquencies; Maintain accurate records of security deposits in the lease files, and Entrata; Ensure residents are assigned to the appropriate apartment and are moved-in, moved-out, and transferred when necessary; Responsible for depositing rent, security deposits, and all other income; Assist with preparing financial reports, budgets, revenue projections, monthly accruals, and variance analysis; Maintain accurate records for all skips, evictions, and tenants on notice; Provide assistance for the corporate accounting department.
Property and Maintenance: Generate notices to tenants for lease violations and or fines; Maintain all vendor certificate of insurance information; Assist in seeking qualified vendors to receive bids for turn over maintenance; Maintain all contract files and a current contract summary; Oversee the work order service request process. Available to be “on-call” as needed for emergency purposes only.
Resident Relations: Provide Class A customer service to residents; Assist residents with all accounting items; Promote harmonious relations among residents, staff, campus personnel and surrounding community.
Turnover: Assist the Property Manager with physical walk-throughs of all units upon move-out to assess damages; Help coordinate contractor work; Bill all damages against the security deposits and mail the statement/refund.
Risk Management: Identify and correct potential liability issues with both the physical facility and residents; Minimize risk exposure and losses; Ensure all vendors have the required insurance coverage and certificate before work is performed onsite.
General: Complete tasks as assigned by your supervisor.